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Water and Sewer Administration



Kevin McCarthy, Director

 Physical Address
1069 US 27 North     Lake Placid, Fl. 33852

Phone:  863-699-3747
E-Mail 

 


UTILITIES MISSION STATEMENT

The mission of the Water and Sewer Administration Division is to provide support to the operating divisions of the Department.  This includes establishing "policy" pursuant to Town guidelines and coordinating with other departments whose facilities or personnel may be affected by our operations.  This Division monitors personnel actions, purchasing, and payroll functions of the Department and provides the itnerface for handling citizen complaints.

BULLETINS

WATER QUALITY REPORTS
PDF VERSIONS

 

HIGHWAY PARK 2022   

   TOWN SYSTEM 2022

TOMOKA SYSTEM 2022

 

 

    


    

 

WATER NOTICES

 

 Office Hours:

Monday – Friday 8:00 am – 5:00 pm
863-699-3747

Emergency After Hours 
863-441-2075


  
MAKE ONLINE PAYMENTS USING CREDIT CARDS NOT LIMITED TO ABOVE IMAGES
OF VISA MASTERCARD DISCOVER AMERICAN EXPRESS




 
VENDOR DISCLAIMERhttp://www.townofsurfsidefl.gov/Icons/0

 The Town of Lake Placid is aware that as a public entity publishing information which is public by nature, results in other entities using links to Town of Lake Placid website information and in some case links to vendor sites and apps for payments of town bills.   The Town assumes no liability or responsibility for any vendor publication linking to the Town's website or linking with payment of any Town bill unless same is actually published and acknowledged on the Town website.

The Town of Lake Placid endorses one credit card payment method
accessed at the link below.

There have been recent cases where people have used external payment sources.    Payments made through some external vendors and through some bank arrangements have been two weeks late which has resulted in town utilities being shut off and upon reconnect, reconnect fees plus the delinquent bill.

Online payments through Point and Pay (vendor above) are immediate.

Payments through banks take 7-14 days to process.    It is the customer's responsibility to use payment methods that insure payment on time and therefore continued uninterupted town services.

The Town encourages customers to sign up for "auto draft" at town hall where the town will automatically draft 10 days after the billing date.    This is a method with worry free no processing fee.

Customers, please update your primary telephone or mobile number. The Town now initiates an automated courtesy call (in reference to the outstanding balance) 7 days prior to shut off.  If your outstanding balance is not received and your service is terminated you will be charged a $50.00 reconnect fee. The outstanding balance and reconnect fee must be received by 3:00pm before services can be re-connected.  If the outstanding balance and reconnect fee is not received before 3:00pm a $50.00 after hours fee will be charged (total reconnection charges could be as much as $100.00).

Disconnecting and reconnecting water service is as costly to the town as it is to customers.   Please keep your account current.

 

 

 Application must be made for services at town hall from 8:00 AM to 5:00 PM.    Since the town administers different systems serving different geographic areas uniformity in deposits and rates has not been achieved as yet.   Application should be done in person at town hall.